Orders & Shipping

Shipping costs

Shipping is calculated at checkout and shown before you pay. Duties and VAT are on us.

Your shipping cost is calculated at checkout and shown in full before you pay. There are no surprise charges on arrival: we cover import duties and VAT, apart from UK orders above £135.

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How do I track my order?You get a PostNL tracking link by email as soon as your parcel is dispatched.How long does delivery take?Next working day in the Netherlands and the UAE, 2 days to Belgium, 3–4 across Europe, 10 to the US, 12 to Canada and Australia.Where is my order?Check your PostNL tracking link first — most parcels are simply still in transit.My delivery is missing or lateAfter two weeks with no delivery, report it to us and we will sort it out.

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Shipping costs

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