Troubleshooting

My Lio feels different from before

Wood is natural and settles with use. After about 6 months, a device is due for replacement.

Grain, colour and draw shift slightly as natural wood settles. That is normal.

A Lio lasts around 6 months of regular use. If yours is older than that and the draw or flavour has clearly dropped off, it is time for a new one.

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Weak flavour? Warm your Lio up firstKeep your Lio in your pocket for 15 minutes. Body warmth roughly doubles the flavour strength — this fixes most weak-flavour reports.The flavour feels weakAlmost always temperature. Keep your Lio in your pocket for 15 minutes — warmth roughly doubles the strength.The flavour faded quicklyHeat, sunlight and leaving cores unsealed shorten their life. A core normally lasts 2–3 days.The flavour got weaker over timeCores fade with use, and your nose adapts to a scent you use daily. Warmth and a fresh core reset it.

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My Lio feels different from before

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