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Lio®
Returns & Refunds

How do I return an item?

Email us with your order number, then post it to Fresh@Work BV in Zwaag, the Netherlands.

  1. Email us with your order number and a line about why Lio was not for you.
  2. Post the item to the return address below. Return postage is paid by the customer.
  3. We process your refund within one week of the parcel arriving.

Return address

Fresh@Work BV
Jelle Zijlstraweg 128
1689 ZX Zwaag
The Netherlands

Please include your order number in the parcel so we can match it to your account.

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