The 30-day money-back guarantee
Try Lio properly for 30 days from delivery. If it isn't for you, you then have a one-week window to request a refund — used products included.
Our guarantee asks one thing: give Lio a real try.
- Use Lio for 30 days from the delivery date.
- If it is still not for you, request a refund within the following week.
It applies to used products too — that is the whole point. The window opens at day 30 and closes at day 37, so we know you actually gave it a fair go.
Next: how to return your Lio.