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Lio®
Returns & Refunds

What is your return policy?

Return after a 30-day trial, within the week that follows. You pay return postage; refunds are processed within a week of arrival.

  • When: after 30 days of use, within the following week.
  • What: the device, used or unused. Cores may be returned if unopened, but you do not have to send them — we dispose of them.
  • Postage: paid by the customer.
  • Refund: processed within one week of the return arriving.

How to return →

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